🍪 Cookie Policy

TrueNorth (“us”, “we”, or “our”) uses cookies on https://truenorth.io (the “Site”). By using the Site, you consent to the use of cookies.

Our Cookie Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Site, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text that can be stored on your computer. When you visit our Site cookies are sent via your web browser and stored on your computer. Cookies allow the Site or a third party to recognise you, make your next visit easier and the Site more useful to you.

Cookies can be “persistent” or “session” cookies.

A persistent cookie is stored on a user’s device in between browser sessions which allows the preferences or actions of a user across the Site (or in some cases across different websites) to be remembered.

Persistent cookies may be used for a variety of purposes including remembering preferences and choices when using the Site. We use persistent cookies to save your login information for future logins to the Site.

A session cookie allows the Site to link your actions during a browser session. Session cookies are used for a variety of purposes such as remembering what you have put in your shopping basket as you browse the Site. We use session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser.

Cookies we use

When you use and access the Site, we use the following cookies to enable certain functions of the Service, to provide analytics, to store your preferences, to provide support through Helpscout, to enable advertisements delivery, including behavioural advertising through tools such as OptinMonster, ActiveCampaign, and Hotjar.

Google Analytics_ga
These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. If you do not allow these cookies we will not be able to include your visit in our statistics.
You can read the full Google Analytics privacy policy at: http://www.google.com/policies/privacy/.

Facebook Pixel
AdRoll Pixel This cookie is used by Amplitude to track how visitors use our site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited.
Site Performance __cfduid The __cfduid cookie is used by Cloudflare to override any security restrictions based on your IP address.
YouTube
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Behavioural Marketing _omappvp
_omappvs
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_vwo_uuid
_vis_opt_exp_X
_vis_opt_s
debug_vis_opt_s
_vwo_uuid_X

These cookies are used by OptinMonster & Visual Website Optimizer (VWO) to identify new vs. returning visitors for behavioural marketing and split testing purposes.

Newsletter Delivery & Email Marketing trackcmp These cookies are used by ActiveCampaign, to deliver our e-newsletter and to gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.

Third Party Cookies

When you use and access the Site, the following third party cookies may be set by the providers of third party services found on our Site.

Third Party Cookie Purpose

Hotjar Analytical cookies
Tracking cookies Hotjar sets cookies on your device to allow Hotjar to recognise and count the number of visitors/see how visitors move around the Site when looking at their services etc. To read more about the cookies Hotjar sets on our Site visit: https://www.hotjar.com/cookies.

LinkedIn Analytical cookies
Tracking cookies LinkedIn sets cookies on your device to allow LinkedIn to recognise and count the number of visitors/see how visitors move around the Site when looking at their services etc. To read more about the cookies LinkedIn sets on our Site visit: https://www.linkedin.com/legal/cookie-policy.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

  • Cookie settings in Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari web and iOS

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Changes to our Cookie Policy

Any changes we may make to our Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Cookie Policy. This Cookie Policy was last updated on November 23rd 2020 and replaces any other Cookie Policy previously applicable from this date.

Contact

Questions, comments and requests regarding this Cookie Policy are welcomed and should be addressed to:
Venture Harbour Limited, of Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA
via email to: info@ventureharbour.com.